- Due to a pandemic spread of corona virus in the world, your shipment might be delayed or take little longer then usual due to uncertainty. We are tracking all orders daily and making sure they are arriving to a right destination. If you need further assistance please email us at firstname.lastname@example.org
- Shipping times has increased to anywhere from 4-6 weeks
- We have received notification from our shipping partners to expect delays due to 90% flight decrease. Our products are shipped via commercial flights.
We are here for YOU !!!
Our amazing products are from merchants around the world and we happily offer free worldwide shipping with e-Packet. Some of these products are shipped directly from our oversea vendors.
Our suppliers are located is USA, Canada, Europe, South America and Asia. While shipping delays are inevitable, our team works quickly to get your new and exciting items to you as soon as possible.
Typically, it will take 1 to 5 working days to fulfill and ship your order and, depending on your country or region, estimated delivery time is between 7 to 14 business days. We are not open on Weekends.
The reason for a longer delay is because we provide free shipping and that is not prioritized by delivery companies.We are not open on Saturday and Sunday.
When your package arrives, we hope that you enjoy it as much as we did bringing it to you!
Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval.
We will charge your credit card or other form of payment you used before we ship your order.
Standard Shipping: Free Worldwide Shipping
Standard International Shipping: 8-20 business days.
ALL orders excludes clearance/customs delays.
Customer is responsible for a shipping cost to ship product back to us.
Policy: orders marked as “Picked Up” by our 3rd party shipping carrier serve as our release of liability. We are not responsible for lost, stolen, or incorrectly addressed packages. We are also not responsible for missing orders marked by the carrier as "Delivered."
Military Addresses: Please note, if your address is an APO or any other military address, tracking information does not exist once it leaves the United States. These APO orders can often times take months to arrive, so please keep in mind that you are ordering at your own risk.
We are not responsible for problems or fees that may arise with your country's customs.
Order Change/Cancellation: After an order is placed, several software platforms work together to fulfill an order in the quickest possible time frame. The automation and complexity of these platforms working in tandem make it too difficult to change an order once it is placed. Packages are placed in giant bins and loaded onto semi trucks making it virtually impossible to retrieve. As a result, we are unable to cancel or make changes to an order after it has been placed. Please be sure your order and address is correct before completing checkout.
Missing Package Marked as “Delivered”:
- Check your mailbox
- Look for a notice of attempted delivery
- See if someone else accepted the delivery
- Wait until the end of the next day to see if it turns up
- Ask your postman where he placed it
- Consider whether or not the package may have been stolen
“Undeliverable as Addressed” Packages: orders marked by the shipping carrier as “undeliverable as addressed” and returned to us are subject to a shipping fee.
If you have any additional questions regarding your order please email us at email@example.com.